Shipping policy
Shipping Policy for about22penguins LLC
Effective Date: September 21, 2024
Thank you for choosing about22penguins LLC! We are committed to providing you with high-quality products and a seamless shipping experience. Please review our shipping policy below.
Shipping Methods
We offer various shipping options to meet your needs. Available shipping methods include:
- Standard Shipping
- Expedited Shipping
- International Shipping (if applicable)
Free Shipping
Enjoy free shipping on orders over $35! Shipping charges will be calculated at checkout for orders below this amount.
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates
Shipping charges are calculated at checkout based on the weight of your order and the shipping destination. You will see the shipping costs before finalizing your order.
Delivery Times
Estimated delivery times are as follows:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 1-3 business days
- International Shipping: 7-21 business days
Please note that delivery times are estimates and can be affected by factors outside our control, such as carrier delays or customs processing.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.
Damaged or Lost Shipments
If your order is damaged during transit or goes missing, please contact us at about22penguins@gmail.com within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at:
- Email: about22penguins@gmail.com
- Phone: 931-247-0338